Other Resources for Help with Statistical Computing

The primary mission of the IDRE Statistical Consulting Group is to support UCLA researchers in statistical computing using statistical packages like SAS, Stata, SPSS, HLM, MLwiN, Mplus and so forth.  We provide this support through our web pages, our walk in consulting services, classes and seminars, and email consulting.  If people outside of the UCLA community email us with questions, we try to provide an answer when we can answer quickly, but if the question is difficult or outside of our expertise, then we would refer you to these other resources for help.

Below, we provide a list of commonly used statistical software packages along with sources of support, including newsgroups/mailing lists, web pages provided by the vendors, and the vendor's technical support email address.

SAS  
  Newsgroup news:comp.soft-sys.sas
Archived at groups.google.com
  Web Pages General www.sas.com
Tech Support support.sas.com/techsup/index.html
Search SAS Notes: support.sas.com/notes/index.html
  Support Email support.sas.com/techsup/contact/submit_emits2.html
or support@sas.com

Stata
 
    Mail List http://www.stata.com/statalist/index.html
Archived at http://www.stata.com/statalist/archive/
  Web Pages General www.stata.com/
Support www.stata.com/support/
FAQs www.stata.com/support/faqs/
  Support Email tech-support@stata.com

SPSS
 
  Newsgroups news:comp.soft-sys.stat.spss
Archived at groups.google.com
also SPSSX list archived at http://vm.marist.edu/htbin/wlvindex?SPSSX-L
  Web Pages General www.spss.com
  Support Email  

R
 
  Mail List It is imperative that you read and follow the posting guide before sending to any of these lists.
General Mailing Lists, specifically R-help
The R-help list is archived and searchable here.
  Web Pages General: R Home Page
Manuals and Guides: An Introduction to R
Getting Data in and out of R
Unnofficial set of tutorials by Patrick Burns
The UCLA community can freely access Springer's Use R book series here (or go to SpringerLink --> Book Series --> Use R).
FAQ: General FAQ

Statistica
 
  Mail List http://www.statsoft.com/support/forum/
  Web Pages General: http://www.statsoft.com/
  Support Email info@statsoft.com 

LIMDEP & NLOGIT
  Mail List http://www.limdep.com/listserver/
  Web Pages General: http://www.limdep.com/
Support: http://www.limdep.com/support
  Support Email support@limdep.com or support@nlogit.com

Mplus
 
  Discussion List http://www.statmodel.com/discussion/messages/board-topics.html
  Web Pages General: http://www.statmodel.com/
Support: http://www.statmodel.com/support/index.shtml
  Support Email Support@StatModel.com

MLwiN
 
  Mail List Multilevel List - http://www.jiscmail.ac.uk/lists/MULTILEVEL.html
  Web Pages General: http://www.cmm.bristol.ac.uk
Support: http://www.cmm.bristol.ac.uk/MLwiN/tech-support/index.shtml
  Support Email http://www.cmm.bristol.ac.uk/MLwiN/tech-support/tech-enq-form.shtml

HLM
 
  Mail List Multilevel List - http://www.jiscmail.ac.uk/lists/MULTILEVEL.html
  Web Pages General: http://www.ssicentral.com/hlm/index.html
Support: http://www.ssicentral.com/contactinfo/techsupport.html 
  Support Email techsupport@ssicentral.com

SUDAAN
 
  Mail List None
  Web Pages General: http://www.rti.org/sudaan/
Support: http://www.rti.org/sudaan/page.cfm?nav=906
  Support Email SUDAAN@rti.org or
http://www.rti.org/sudaan/page.cfm?file=sudaanSubmitProblems.cfm&nav=963

WesVar
 
  Mail List None
  Web Pages http://www.westat.com/expertise/information_systems/WesVar/index.cfm 
  Support Email wesvar@westat.com 

Stat/Transfer
 
  Mail List None
  Web Pages General: http://www.stattransfer.com/ 
Support: http://www.stattransfer.com/support/
 

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